Rairdon's Dodge Chrysler Jeep of Kirkland
Dealership Service Review
***BEWARE OF THESE GREEDY SCAMMERS** I took my jeep for a flat tire and ended up paying $450! They said they dont have the lug nut key for the tire lock and have to rip and replace. You'd think that a service center would have basic tech to fix a flat tire, but this place is a SCAM!! I told them i got a flat tire fixed at the same service center before and their response was this time its a different technician! Apparently all their technicians dont have master keys and the service centers dont have the liability to even be equipped with something as simple as a tire removal! With a flat tire, you are in a spot as a customer cos you dont want to drive around with one. Worst - the service managers offer was that he could rip the new one they installed and put in a regular lug nut key for a higher cost! Shame on you JEEP that you dont know this scam is running on the WA eastside under your radar. Absolutely bad customer service ( as evident from other reviews as well)! These people arent worth even the 1 star but sadly edmunds doesnt let you post a review without one.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No