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Rairdon's Dodge Chrysler Jeep of Kirkland


12828 NE 124th St, Kirkland, WA 98034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (2)
Service Rating
Recommend:
Yes (0) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Service department is horrible
Written by ConcernedMan on 07/26/2018

I don't know where to start. This review is based on several service appts for different issues. One time i had an engine light on. I brought it in and they told me it was fixed the first time. I drove two miles and the light came back on. I had to make a new appt! They then said it was fixed. I drove away. It came back on. I had the same experience with the traction control warning light. It took three sessions and it still isn't fixed. Most recently i took my car in at 7 AM... At 3 PM they called to tell me it would take another day and that they hadn't even started working on the issue i brought it in for. Then the guy said he couldn't give me a loaner because people brining in their cars the next day would need them. Are you kidding? People told me to avoid Riordan's. I didn't listen. Do yourself a favor and go somewhere else.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

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