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Rairdon's Dodge Chrysler Jeep of Kirkland


12828 NE 124th St, Kirkland, WA 98034 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (2)
Service Rating
Recommend:
Yes (0) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Great product, terrible service
Written by Tellthetruth on 02/06/2019

When I inquired about purchasing the jeep wrangler I was given three different sales people & I never understood why. The third sales person was very good. The finance department is awful. Terribly rude service and they used a company I didn't even want to use to finance my loan, at a higher interest rate. I asked repeatedly for a specific credit union & was told by salesman #2 that they did in fact use my credit union so it wouldn't be a problem. They funded the loan days before I even took possession of the jeep OR signed the loan papers so I had no say in how the loan was funded and with whom. There were other problems with the deal & I am still waiting to see if they send my license plates & license fee overpayment refund to the correct address. This issue could not seem to be fixed within their office. My takeaway from this deal: great price on the Jeep, shady financial practices & total disregard of customer service. Advice would be to have financing in order before the purchase if you use this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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