Rairdon's Dodge Chrysler Jeep of Kirkland
Dealership Sales Review
When I inquired about purchasing the jeep wrangler I was given three different sales people & I never understood why. The third sales person was very good. The finance department is awful. Terribly rude service and they used a company I didn't even want to use to finance my loan, at a higher interest rate. I asked repeatedly for a specific credit union & was told by salesman #2 that they did in fact use my credit union so it wouldn't be a problem. They funded the loan days before I even took possession of the jeep OR signed the loan papers so I had no say in how the loan was funded and with whom. There were other problems with the deal & I am still waiting to see if they send my license plates & license fee overpayment refund to the correct address. This issue could not seem to be fixed within their office. My takeaway from this deal: great price on the Jeep, shady financial practices & total disregard of customer service. Advice would be to have financing in order before the purchase if you use this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No