Rairdon's Dodge Chrysler Jeep of Kirkland

I walked into Rairdon's of Kirkland and asked to speak with its sales manager. I gave him a Ram build of the truck I wanted (off of the Ram website) and a copy of the original window sticker from the Ram truck that I wanted to use as a trade-in. I also told him that my truck had 30,000 miles on it, and that I was willing to pay $15,000 cash in addition to my trade-in for the new truck. He told me that I needed to talk with a salesman, and that salesman then referred me to a second salesman. He took my written materials and promptly went back to confer with the sales manager. "Give us 5-10 minutes to work the numbers," he said. A half an hour later (after waiting in the midst of numbers of people running around, with nobody willing to look me in the eye, and music blasting forth), he came back. "We can't do it for $15,000." To which I replied, "What can you sell me the truck for? And how much are you willing to allow me for my trade-in?" "I don't have those numbers," he said. "Well, how do you know that $15,000 won't work then?" "No, the difference is greater than $15,000." "By how much?" How much do you want for the truck and how much are you willing to allow me as a trade-in?" "Well, I don't have those numbers." I walked in with total transparency, what I had, what I wanted, and what I was willing to pay. And all I got after half an hour & the salesman and sales manager's working over their prices for the half an hour was "That won't work --- we can't do it." If I ran my business like these guys ran their business with me, I would not be in business for long. "Hide the ball" is no way to run a business. If I could give Rairdon's of Kirkland no stars, I would.