Rairdon's Dodge Chrysler Jeep of Kirkland

If i couod give 0 or negative stars i would. Whatever vehicle they have you can get elsewhere, so avoid this place like the plague. They are dishonest they will tell you one thing but the fine print says something totally different. Six hours afterbwe drove our 2014 Grand Cherokee off the lot the check engine and service shifter lights came on. Frustrating but we have a 3000 mile bumper to bumper warranty because it was a certified pre owned vehicle. Went through our paperwork to find it and they had somehow managed not to put that paperwork in the envelope with everything else. It took 5 or 6 phone calls and 6 emails over the course of 10 days to finally get someone to respond and provide the warranty info so we could get this fixed. Then we were reading all the fine print on the extended service contract we bought. We were told this covered all regular maintenance that is on the maintenance schedule for the vehicle. We didnt read the 4 pages of fine print there so that is on us. But we read it when we got home and on page 4 of fine print it specifically says maintenance is all excluded. We decided to cancel which can be done in the first 30 days. Requested cancellation paperwork 6 times over 2 weeks before someone sent me a form. Now i have been trying for a week to get them to confirm they received it. No vehicle they have is worth having to deal with them. They are the worst dealershio i have ever dealt with. Save yourself a headache and go elsewhere.