Heartland Toyota
Dealership Service Review
Although I live near Fort Lewis, I have driven an hour each way and across a toll bridge for service at Heartland Toyota in Bremerton ever since I bought my certified used car there. The service has always exceeded my expectations, and although the most recent service took longer than expected, the wait was no problem at all in the most pleasant and customer-friendly waiting area I have been in. On my arrival I was seen very quickly, and given coupons for a free beverage or pastry for both me and my wife, and the service writer actually seemed to be happy that we were there. I have used other dealer service departments in the past, much nearer my home, but the fact that I repeatedly return to this one tells how it compares with the others.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable