Heartland Toyota

Hello My name is Will Leopold, I have lost faith in the Toyota dealership service department. I originally came from santa maria where I purschased a CV boot service, during my duration in santa maria I learned that the dealership doesn't care and I shortly discovered this up in washington as well, to make my long story quite short. I came to this dealership repair department to correct the dificiency that the sister toyota dealership couldn't correct. My time is beyond value because I am a United States Sailor and whatever time I get to myself is wasted all because toyota as a whole can't do the job correctly the first time. I have been into toyota over the past 5 months about every saturday to get the CV boot fixed and each time it does take approx. 5hrs. Numerous stories and comments have been stated to me about the service that has been done. one of them not to long ago was "service has noticed old grease and we cleaned it up, we must have not cleaned up the work that was done last time"(I just went on leave drove to california and back... I assure you that the grease is not old if it developes in 3 days....) my latest comment did upset me, and i quote "We must like you coming back, because the parts department ordered the wrong part." I see this insulting. Why can't they even communicate within the dealership to get the needed component? Do they really want to see my face every saturday for ongoing failures to perform the job right? I dont want to come back more than I need really!! Please someone hear me at Toyota and don't let this happen to other peopleor to me further. I understand you need guests to continue coming in and getting services but what has been done to me is wrong and needs to be reevaluated, and that is why I will not be getting cars or services done with Toyota any further, I will walk in and purchase a part if I need. Not a part that is recommended... Thankyou for [violative content deleted] ---Will