Mercedes-Benz of Bellevue
Dealership Service Review
I recently had my Mercedes-Benz serviced at this dealership, and I must say I am quite satisfied with the overall experience. Scheduling the service online a few days prior was a breeze. When I arrived, there was minimal waiting time to meet my service consultant, and given the lengthy service required, they provided me with a loaner car, which was fantastic since I don't live nearby. The entire process was smooth and efficient. I appreciated the option to communicate via SMS with the service representative, who kept me informed and provided me with choices after the diagnostics. Choosing the most suitable option was easy, and the service was completed promptly. I picked up my car the next day, and there were no issues. Overall, I have no complaints and would recommend this dealership for their excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes