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Mercedes-Benz of Bellevue


11850 Bellevue Redmond Rd, Bellevue, WA 98005 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (17) No (2)
Service Rating
Recommend:
Yes (23) No (3)
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Dealership Service Review

3 out of 5 starsservice Rating
GLE350 Car Servicing
Written by Hemraj S on 06/26/2023

Generally, the experience was good, but the servicing was delayed, and I did not get the car the same day. I returned to the service center on the weekend to collect the vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Theo Sanders on 06/30/2023
Dealer Response
Hi Hemraj, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 249-7391 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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