BMW of Bellevue
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Dealership Service Review
service Rating
Service Excellence
Written byon 02/16/2024
Recently I brought my car into Bellevue BMW for a regular service appointment. Schedule the date and time was very easy. Staff was very helpful to find the time that worked best for me. They kept me informed with reminders of my appointment and the status of the work while it was being done. They also arranged a car to take me back to my hotel to wait during me service and to bring me back with my car was ready. They clearly explained the work needed and done and the the checkout process was quick and easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 02/22/2024
Dealer Response
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
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