BMW of Bellevue
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Dealership Service Review
service Rating
First and last time in this place
Written byon 12/13/2023
The lady (Janell )service advisor keep trying to make me believed my car need battery replacement 2019 whit 30 miles she treatment whit less respect and others .very disappointed my car was dirty inside was there for month o more waiting for parts . I’m driving whit out replace the battery perfectly I’m glad I’m not those costumers believed everything the suggested
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Barry Lewis on 12/15/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at BMW of Bellevue take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 243-5201 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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