Warrenton Toyota
Dealership Sales Review
OK, CARS is in full swing and demand is high for certain vehicles. Nevertheless I submitted a request for an internet quote on a RAV4 and got a "special internet quote" back that indicated an apparent $ 800.00 discount from MSRP. The language "Your special internet only price is $ 23,219*" followed shortly back "The MSRP of the vehicle you requested is $ 24,019." seemed to indicate an $800 discount to me. Drove 45 miles to the dealer, went for a test drive, and set down to buy the vehicle when I found out that the little asterisk in the internet sale price quote referresd to a note in very tiny type on the second page of the quote that added back the $ 800. Turns out my "special internet quote" was an offer to let me by the vehicle at full MSRP. How special is that? To me it smacked of "bait and switch." The internet quote lowballed the price enough to catch my interest and get me to drive to the dealership. Once there the magic asterisk was used to justify the addback to full MSRP. I felt I had been misled, folded up my paperwork and left. I don't think I'll go back anytime soon. I'll just wait for CARS to expire, wait 3 months for vehicle inventory to build and then check out another Toyota or Honda dealership closer to home
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No