Beach Ford Virginia Beach

What a terrible experience my stepson has here on Friday. He took his 2005 Mustang in for service to determine why his check engine light was on, and the car wasn’t performing correctly. He spent 2 hours waiting for a diagnostic that he had an appointment for. They proceeded to tell him he needed $5000 of repairs for brakes and rotors, and suspension. In the meantime a salesperson was convincing him he might as well buy a new car, and as an employee of Stihl he would receive a significant discount. He makes just over $30k a year, and the salesperson was ready to sell him a $36k car. And also assured hum his insurance wouldn’t go up. So I went there with his mother to find out what was going on. The service department was basically holding him hostage because they couldn’t find the check engine light problem. Upon our arrival things sped up, and suddenly his ECU had a short and needed to be replaced for $1200. After finally getting out of there, his drivers side door wouldn’t open from the inside, only the outside. Like someone didn’t notice they broke it. When we got home I looked at the ECU unit to obtain it’s code. I noticed right away that one of the plugs into the ECU was hanging by a thread and not connected. I plugged it in firmly and latched it. I then got in the car with an obcd to find the trouble codes. Wouldn’t you know the check engine light was off when I started it to run the test. And the test showed a short to one of the 02 sensors. A $45 part. I would avoid this place at all costs.