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Koons Sterling Ford

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Koons Sterling Ford
46869 Harry Byrd Hwy, Sterling, VA 20164 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(40)
Recommend:
Yes (19) No (3)
Service Rating
(27)
Recommend:
Yes (6) No (1)
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Dealership Service Review

service Rating
Safety Backup
Written by Roseanne on 09/30/2023

They explained their concerns about the "non-Ford" keyfob I wanted linked to my car and told me the fee. They also explained that it might not link but there would still be a charge. Luckily, they were able to program it and I gladly paid the charge.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Koons Sterling Ford on 10/02/2023
Dealer Response
Roseanne, it's great to know that our team at Koons Sterling Ford was able to assist you with your keyfob situation. We always aim for clear communication and we're glad everything worked out!
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