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Koons Sterling Ford

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Koons Sterling Ford
46869 Harry Byrd Hwy, Sterling, VA 20164 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(40)
Recommend:
Yes (19) No (3)
Service Rating
(27)
Recommend:
Yes (6) No (1)
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Dealership Service Review

service Rating
Koons Sterling Ford treats you like family
Written by Joshua Mas on 03/03/2020

I’ve always had bad experiences with dealership service departments in the past. But since I bought my fusion sport in 2017 I’ve had nothing but honest and caring service. Thank you Joey Stickman for making what should be a frustrating experience an enjoyable one.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Koons Sterling Ford on 03/04/2020
Dealer Response
Thank you for your wonderful review, Joshua! We are thrilled to hear that Joey always takes care of you, and your Ford Fusion Sport! All of us at Koons Sterling Ford look forward to working with you next time!
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