Koons Sterling Ford
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Dealership Service Review
service Rating
Happy Return Customer
Written byon 01/15/2020
I have been loyal to Koons Sterling Ford since 1989, so I obviously am a fan! I have leased, purchased, and serviced vehicles from them over the years and never had a single complaint. Honestly! My previous service advisor left, so I now have Joey Stickman, who I was familiar with before. He's just wonderful! I have referred friends and family to this dealership with a clear conscience, so that's saying something. One friend advised me that this service dept was able to fix an issue that no one else seemed to know where to start. It's all good at Koons Sterling Ford!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Koons Sterling Ford on 01/16/2020
Dealer Response
Terre, we are honored to read your review of our team here at Koons Sterling Ford and especially to have you as a loyal customer over the years! Thank you for taking the time to share this amazing feedback. We look forward to seeing you next time you are at the dealership.
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