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AutoNation Honda Dulles


21715 Auto World Cir, Sterling, VA 20166 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (43) No (8)
Service Rating
Recommend:
Yes (100) No (8)
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Dealership Service Review

3 out of 5 starsservice Rating
Customer Service
Written by MiniVan on 09/30/2023

Honda/Acura owner over the past 20+years within 15 mile radius. Overall customer service was least friendly, least approachable, and least efficient with assistance during most recent visit. Will be taking my Honda to be serviced at a different, nearby Honda service department with purchase of Honda service plan for future service needs. Personal advisor was friendly and work performed in timely manner.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Shelly Rose on 10/03/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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