AutoNation Honda Dulles
Back to Service Reviews
Dealership Service Review
service Rating
Absolutely amazing customer service
Written byon 09/11/2023
I brought my car in because the alarm was going off constantly/randomly- I spoke with Candice and Adam and they explained the diagnostic process to me… car was fixed and I was on my way. But, when I got home I realized there was another issue that made me wonder if my issue was REALLY FIXED- I called back, unhappy- I spoke with Adam and he assured me he would see the repair through and even helped me on his own time AFTER he was done to make sure my car was fixed and I was satisfied. I will never go to another car dealer. I will ALWAYS use AutoNATION Honda and Adam and Candice specifically. I’m 100 confident in their honesty and care for their customers. Really great experience and they’ve restored my faith.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Neil Snied on 09/14/2023
Dealer Response
Hello Shelly, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Report