AutoNation Honda Dulles

I took my 2020 Passport to Autonation Honda Dulles for the third recall in two months. Unfortunately, while waiting for the service advisor to complete the paperwork, I noticed a large dent and paint removal on the passenger front door. I brought the issue to the attention of the service manager and advisor. The first reaction was one that the damage was there when the car came in. Fortunately, pictures of the car were taken at checkin which quickly disproved that theory. In addition, the molding around the rear door had been removed for some reason but never reinstalled. It is disappointing to take care of your car and have it in pristine condition with no blemishes or scratches only to have a tech have a a total disregard for your well taken care vehicle. Fortunately, I examined the car before leaving the dealership as no one was willing to come forward and tell me they damaged my car. Had I driven off it was my problem. Shame on this dealer for the less than honest service visit and a tech which should be looking for a new job. Given the quality of service and getting no response from upper management, I will not be returning for future service or another new Honda. I am at the end of my lease and I thought of buying the Passport. Given the damage it will be returned to Honda and I will buy another brand.