AutoNation Honda Dulles
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Oil Change
Written byon 06/25/2023
I went in for a scheduled oil change. I booked in advance and got there a bit early. It still took almost two hours. Then when it was finally time to check out they asked me if I wanted to have my car washed. At that point I just wanted to go home. No one was mean or anything I was just not expecting to be there that long since I scheduled to be there at a specific time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Savy Robinson on 06/28/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (571) 357-3961. We would appreciate the chance to turn your experience around.
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