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AutoNation Honda Dulles


21715 Auto World Cir, Sterling, VA 20166 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (40) No (10)
Service Rating
Recommend:
Yes (91) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
As always...Great Customer Service
Written by Sticks1886 on 03/10/2023

We've been using the service department at AutoNation Honda Dulles since they opened. Makes sense since we have purchased or leased all of our Honda's (too many to count) at the dealership. This time around, my wife's 2020 C-RV was due for its 30K checkup. Paul, the service advisor gave me a friendly greeting and talked me through some items that needed to be replaced and didn't push back or press me when I declined one of the suggested items. They completed the work in a timely manner and treated me in a professional, yet friendly manner. Plus, the complimentary car wash is a nice benefit. I can't express strongly enough my long-term satisfaction with the Service Department. Adam and his team is great! Next up is my 2016 Honda Civic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 03/15/2023
Dealer Response
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need help, just give us a call. Happy motoring!
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