AutoNation Honda Dulles

Bottom-line up front, we were pleased with our overall experience. We did our research, knew the kind of vehicle we wanted, and how much we were willing to spend. After tracking down leads all week at both large and smaller independent dealers that went nowhere, we found the perfect car at AutoNation. The salesperson was nice and patient. My only real critique is that he only introduced himself to me, and not to my wife and son. It's a rookie sales mistake to presume the husband is the sole decision maker in any kind of purchase. Additionally, the car was for my son, and he was contributing a big chunk to the purchase of the car from his savings. (Not a big deal; just wanted to bring it to your attention for next time.) We next met with the finance guy. We were paying cash for the car and didn't need financing, so the only thing left to push was the extended warranty. While the coverage was impressive and the price for it wasn't completely insane, we initially declined because we were prepared to pay out-of-pocket for whatever repairs that the car may need in the future. He did the classic, "let me talk to my manager" line, and long story-short, the manager offered us the "dealer rate" for the warranty, which was a big savings. We relented and were happy with the decision, but if they just led off with that offer at the start, we could've been on our way sooner. (Again, not a big deal either.) DON'T mistake any of the above comments as negative towards AutoNation. We were extremely pleased with the selection choices available and the advertised "one price" pricing policy. We will definitely shop there again for our next vehicle--new or used!