AutoNation Honda Dulles

Bait and switch. They offered me a price for my trade online conditional to in person review. Sales person said they could likely beat it once I was there in person. I submitted detailed specs to their database to get the estimate. Once there, they dropped it by $1,500 and could not explain why despite a technicians review. Of course they couldn’t locate the technician to explain what caused the drop. Only after multiple “Let me talk to my manager and see what I can do” did it get back to original. Don’t appreciate the baited, inflated offer to get me there only to pay BS games later and switch the offer without explanation as to why. This is why people are switching to online car buying.