Mercedes-Benz of Midlothian
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Dealership Service Review
service Rating
Superior, honest service!
Written byon 12/02/2020
Great all around service! Each time I visit the staff is well prepared and organized for my arrival leaving me with a loaner car while my car is being serviced. They send me text messages with updates on my car with quick responses if I have any questions. I was able to make payments easily through a link that was texted to me to make pick-up fast and easy. Each time I go I am impressed with their quality of service and can't see myself going anywhere else in the future. Brian is easy to work with and makes each experience a smooth transaction. I would highly recommend this dealership!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes