Mercedes-Benz of Midlothian
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Dealership Service Review
service Rating
Exceptional Service
Written byon 09/12/2019
Brian Parker, my service associate, always takes care of my automobile needs. I never feel like I am just another customer but instead he treats me like a valued individual listening to my concerns working with me on my timelines and always making sure I am satisfied. Afterwards, I get a free car wash making my time getting my car serviced as painless as possible. I never got this kind of attention, after the sale, at my Ford dealer nor any other American dealership. Mercedes costs more but it is well worth it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes