Steven Toyota
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Dealership Service Review
service Rating
Recall notice dealer repair
Written byon 06/05/2025
There was confusion about what could be accomplished by the service technician because the replacement battery from another dealer two years ago was the wrong dimension. Rather than take care of it under the waranty/recall, they provided a new battery tray and said come back when your existing battery needs to be replaced and we can install the new tray. I will be meeting with the Service Manager when he returns from vacation next week.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nia Sterling on 07/07/2025
Dealer Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Steven Toyota
Harrisonburg
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