Steven Toyota
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Dealership Service Review
service Rating
Very Personal Service
Written byon 04/16/2025
The team at Steven’s service department listens and try to understand the problem. They communicate very well during the diagnostics and provide a couple of ways to communicate with the CSR. The waiting room is comfortable and spacious. My CSR was Will, and was able to do a follow up call with him after one of my appointments.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 04/17/2025
Dealer Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Steven Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.
ReportSteven Toyota on 04/16/2025
Dealer Response
Thank you for sharing your experience with the service department at Steven Toyota! We're glad to hear that our team communicated effectively and provided a comfortable environment during your visit. It's great to know Will was able to assist you with follow-up communication as well. We appreciate your feedback and look forward to serving you again!
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