Steven Toyota

I first called 3/21/23 asking about a Toyota Then I asked Jessica if Steven Toyota charged extra dealer profit and was told no they sold to WV all time for MSRP no problem They found vehicle I wanted aprox 3 weeks out. Then I was told if I sent good pics of my vehicle they would give me close idea of trade in I would get That all went well and I was working out with my wife the color. I was sent a email from sales manager Wednesday asking how he could help complete the deal,then again message sent by Bethany last Saturday morning asking if I was going come and get exact numbers on my vehicle trade. I told her I was still thinking as they need 1K non-refundable deposit. I decided Tuesday morning I was coming and made sure it was still available Bethany said yes and said they would hold it for my 3 hours drive. Then it turned ugly.Rather than just call me she sent texts telling me I would have to pay additional $2500 I called back to tell her I already asked this she said no my part WV is in the extra pay zone She didn’t have nerve to talk to me. Dealership made -0- effort to correct this. They just decided last minute to shank me for extra $$$ I left review on another site and Bethany responded there were plenty of dealers in my area and I should shop there. They knew my State and City from my initial call.She also said the information that my zip would have to pay extra was on website. I did not use web because I would rather talk to a person. This is crazy I was lied to and no one in management felt the need to correct it. Everyone I talked to was super nice until I was on my way. I researched the Steven Toyota website after this and could find nothing Bethany spoke of about my zip code.Maybe she can find it I clicked on every possible link.Maybe it’s hidden? They all knew my location when they were contacting me trying to talk me into coming and I still have these emails to provide. It sounded to me like they definitely wanted me to come. I wouldn’t fall for the lie and story changed. Please avoid these people!I have no problem in a dealership charging what ever they want the car belongs to them right? I just hate to be lied to and make up my mind to make the long drive and get the shaft! I’ve talked to several different dealerships since and have been told they get this same story a lot about some dealerships trying this tactic. Make sure you see something in writing from this company!! I would definitely try elsewhere Thanks