Classic Toyota

Worst service department ever. Took our Sienna in for an engine light coming on. Told that cam shaft needed to be replaced. Initially told it would take 2 weeks to get part in, and the other needed parts were already in stock. That was in April 2022-2 weeks turned into another 2 weeks and fast forward 4 months later and part just came in. Repeatedly told that it was due to supply issues as a result of the pandemic. Told the entire country did not have the part which we found hard to believe. Part finally arrived in August 2022 and we were hopeful the vehicle could be repaired quickly. After several days passed with no communication, we were notified that the parts that were needed that were in stock initially were sent back due to being on the shelf too long uninstalled, and now it would take another 5-6 weeks to get the parts back. No assistance or compensation offered as far as loaner, financial compensation for their mistake. Unbelievable.