Classic Toyota
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Unprofessional Dealer
Written by 04/07/2022
onThey don't care about servicing their customers and don't have the decency to return calls in order to solve a problem. I bought a 2022 4Runner in January. The car was without floor mats. They promised having the mats sent soon "shouldn't take more than a week". It has been more than 3 months and I still didn't receive the mats. Now the carpets are damaged. I called several time, only one time someone answered and promised to send them soon (again it has been more than 6 weeks since the second promise). The other two time, I get transferred to an office where no one answers nor returns the call. They are unprofessional and I don't advise anyone to buy a car from them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes