Classic Toyota
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Full of [violative content deleted]
Written byon 05/23/2011
updated 05/04/2025
Never buy from this dealership again. Be aware of the dirty tricks it practices. I tried Classical Toyota twice and was pushed away by bad expereinces with salesmen and the floor manager. On the most recent encounter, the salesman showed a "drive-away quote" that was equal to robbery. Apparently, the floor manager and the salesman created together this type of quote to rip off customers. In my case, it would have been more than $3,000 dollars. It's a shame this dealership exists as part of the community.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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classic75701 on 08/31/2012
Dealer Response
**Correction on volume: misprint-volume of store averages 2,000 vehicles per year, not 200.**
Reportclassic75701 on 08/31/2012
Dealer Response
A potential customer just brought this review to our attention from over a year ago. We respond to all customer complaints that we are made aware of in an attempt to resolve any concerns and always cater to all clientele. If we do make a mistake we exhaust ourselves to right what we may have wronged to the customers benefit. Hillary W., we are disappointed your visit did not exceed your expectations. We do base all of our used car pricing off of major customer friendly pricing guides (i.e. Kelley Blue Book, NADA, etc). We offer competitive deals on all of our new Toyotas to be able to do the volume of business that we do, almost 2,00 units per year. I know it has been some time since your visit but please feel free to contact me personally to resolve any issues.
Sincerely,
Scott Reed
GSM Classic Toyota of Tyler
(903)581-0600
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