Skip to main content

Classic Toyota


1717 W Southwest Loop 323, Tyler, TX 75701 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Unprofessional Dealer
Written by Anwar on 04/07/2022

They don't care about servicing their customers and don't have the decency to return calls in order to solve a problem. I bought a 2022 4Runner in January. The car was without floor mats. They promised having the mats sent soon "shouldn't take more than a week". It has been more than 3 months and I still didn't receive the mats. Now the carpets are damaged. I called several time, only one time someone answered and promised to send them soon (again it has been more than 6 weeks since the second promise). The other two time, I get transferred to an office where no one answers nor returns the call. They are unprofessional and I don't advise anyone to buy a car from them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.