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DeMontrond Hyundai


3260 Gulf Fwy, Texas City, TX 77591 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (12) No (2)
Service Rating
Recommend:
Yes (10) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Refuse service
Written by cesarauto713 on 07/06/2024

Buyers beware I drove an hour to come and get an oil change because they had a good special online when I got there nobody came out and greet me. I walked in the service department. There was a female sitting behind the desk with her phone and she was texting, she looked up and said how could I help you and I told her to get an oil changed and she told me that they were book I arrive at 8:16 AM they open at 7:30 AM. She refused to give me service and there was only two customers waiting to get oil change , this is what happens whenever the owner doesn’t work there anymore Melissa Demontrond if she was there this wouldn’t happen. I am very disappointed at this dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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