Volkswagen of Alamo Heights
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Dealership Service Review
service Rating
Total all star service Everytime!
Written byon 03/31/2024
Went for an oil change and they check everything - I am at 92,000. Bought new tires from VW Alamo Heights back in December, and they found a nail in the tire in a spot along the “shoulder”. Recommended a new tire. Tire under warranty so just had to pay mounting and balance. I had a $25 coupon sent recently to me from the dealership, and 10% off after 2 pm discount. This is a dealership that takes good care of YOU! Highly recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/04/2024
Dealer Response
Thank you for sharing your experience with us! We're glad to hear that you had a positive visit to the dealership for an oil change and tire check. It's great to know that our team was able to identify and resolve the issue with your tire efficiently, especially with the warranty coverage and discounts applied. We appreciate your recommendation and look forward to continuing to provide excellent service for all your automotive needs.
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