Volkswagen of Alamo Heights
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Dealership Service Review
service Rating
Service Center
Written byon 03/25/2024
I always experience great customer service when I take my car to the VW service center. Carlos was especially polite and ensured that everything was taken care of. He was very personable and treated me with respect.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 03/29/2024
Dealer Response
We're delighted to hear about your positive experience at the Volkswagen of Alamo Heights service center and with Carlos specifically. Providing excellent customer service and ensuring that your needs are taken care of are our top priorities. We appreciate your kind words and your trust in our team.
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