Lute Riley Honda
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Dealership Service Review
service Rating
Excellent service management
Written byon 07/05/2016
Service manager corrected an issue with the communication between the customer service rep and the technician. After bringing the Honda Fit back and speaking with the service manager he corrected every issue and made sure that I had a rental while they thoroughly checked out my issues. The vehicle was corrected and my family and I did not have to miss our time with our family. Great service management. This is how a true manager takes care of issues..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes