Lute Riley Honda
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Dealership Service Review
service Rating
Just Okay...
Written byon 05/24/2016
Took my 2015 CRV in for routine maintenance. Work was done and service was nothing out of the ordinary. I was disappointed after spending $150.00 they wouldn't wash my car- Every time I take my Outlander in for service, no matter what is done, they give it back to me vacuumed and washed; looks better than when I left it-
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dlr_custserv on 05/26/2016
Dealer Response
Katherine, thank you for providing us with your feedback. We are glad to hear you were satisfied with our service, but disappointed that we did not exceed your expectations. We would love the opportunity to learn a little more about your recent visit and see what we can do to better assist you. Please contact our General Manager, Dan Weiss at Dan.Weiss@luterileyhonda.com or 469-576-5316 at your earliest convenience. Thank you, we look forward to hearing from you.
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