Lute Riley Honda
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Dealership Sales Review
sales Rating
Do not shop here
Written byon 07/14/2015
After several hours of haggling. My wife and several year old daughter were ready to leave. It was nearly 10pm and my daughter was tired. We all were. Lute Riley would not give us our keys to our car which they had valet parked. They delayed giving us our keys back. Do not shop here" you have been warned. This is a terrible dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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dlr_custserv on 07/21/2015
Dealer Response
We are disapointed to read about your experience with our service department and apologize for not meeting you needs. We assure you our store is more than capable of providing exceptional service and we would love the opportunity to make it up to you. At your earliest convenience, please contact our Director of Service, Ken Thomas, at ken.thomas@luterileyhonda.com. We hope to hear from you soon so we can address this properly.
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