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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (77) No (4)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
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Written by BrentMc on 03/03/2015

*BUYER BEWARE* If you are a first-time car buyer, do NOT go here. They take advantage of (exploit) you every step of the way. And do NOT trust their finance reps. Ever. I recently purchased a certified pre-owned vehicle here and the initial experience was fairly positive; however, it started going down hill quickly as they took a very long time to complete our purchase and did everything they could to hide actual costs, interest rates, and everything in between. I should've caught on to the act, but I may have been preoccupied with my pregnant wife and daughter who were with me (yeah I know, probably not the best idea on my part). In the end, they screwed me on the price and lied to me twice about my interest rate (Grady). So congrats, Lute Riley Honda -- you took advantage us (first time car buyers, a family, and a pregnant woman). With that, I absolutely do not recommend anyone go here. They claim that they are such a unique company, that they offer great discounts, and feed you all of the BS about "hassle-free" prices, but it's the same as the other horrible dealers out there. Needless to say, I only got one key for the car and it was on 1/4 of a tank of gas. Hopefully they will keep on their promise to cut me another key. Either way, I certainly will not give them another penny.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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