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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (77) No (4)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Lied to by Manager
Written by HonorYourWord on 02/04/2015

Test drove car on Sat. that needed power windows repaired. We agreed on a price if the windows were fixed and we would pick up on Wed. Confirmed Wed the car was ready and made appointment to buy car. Manager called 10 min later and said the car had been sold; and he did not know we had agreed to buy car. He throw the sales guy and other people in the dealership under the bus and said it was not his fault. My son is buying his first car with his own money and his first experience is with this very sorry excuse of a manager. I had several people calling me to "follow up" when if they had worked with the salesman; it would have clear. I have purchased a used here before and liked the salesman, but this manager is worthless. The worst car buying experience I have ever had in 30 years.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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