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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (77) No (4)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Worst dealership experience
Written by OmerRana on 04/07/2019

Talk about poor customer service and not doing the right thing. Yes we bought our mini van from them but there was so many red flags that we should have enough gone with out gut feeling. The only thing they have going for them is their location but its clear to see they will not last if they continue to provide this level of service. I have bought multiple cars from various delalerships and this has been by far the worst experience. It took over 4hrs. Go to one of the bigger dealerships in to metoplex and save yourself the time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Lute Riley Honda on 08/22/2019
Dealer Response
Thank you for taking the time to provide us with details on the poor experience you had with us. This is certainly not the type of service we strive to provide to our guests and we assure you that we will work to improve in the future. Have a wonderful day.
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