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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (77) No (4)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Beware! Dishonest, Inconsistent, Lies!
Written by suehan on 11/20/2009

I was doing initial internet shopping. I bought my old car from them 12 years ago and I thought they'd be at least decent with me. But this is the one and only dealer sending me inconsistent price quote. First, their sales lady quoted tax + TTL = $1590. Then after I ask them to give me breakdown of TTL (because it seems high), their manager emailed me back with tax+TTL= $1925. $335 higher! When I asked them what's going on, they've been evasive, not straightforward, and then being rude by calling me and arguing with me over the phone. I told their manager that if they already started lying and cheating and being so inconsistent on internet quote with me, how can I trust them even if we reach the price point that I'll accept. Because I'll never know whether they'll do something else behind my back and screw me in the actual package I'm getting. I can't trust them! Case closed! Also, they'll try to sell a lot of add-ons to you even after I told them specifically that I want a base package. DON'T DEAL WITH THEM AND DON'T BUY ANYTHING FROM THEM!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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