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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (78) No (4)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
the new owner is king...but
Written by yiven421 on 06/12/2013
updated 07/08/2025

This is a good place to buy a new Honda, but when I asked to check the transmission...they charged me $115 first to check and then they concluded that"yes, your transmission doesn't work well, it's $5400 if you want a new transmission." [non-permissible content removed]! I paid $100 cuz I want to know what the problem of transmission in detail, not only"transmission needs repaired"!!!!!! I have gotten this idea before I sent my car for check!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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luteriley on 06/18/2013
We would like to speak to you directly and discuss the experience you had regarding your transmission. Please contact John Butler at (214) 498-4165 or John.Butler@luterileyhonda.com. We look forward to speaking with you.
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