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Lute Riley Honda


1331 N Central Expy, Richardson, TX 75080 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (78) No (4)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Too good to be true.....
Written by bimmercity1 on 10/10/2011
updated 07/09/2025

I was very eager to work with LR as they had responed to my e/mail quickly and asked questions that were relaitive. I made it a point to see them that evening. Once there, it was a different story. I was told they had a red carpet treatment and that I could get the car within a couple hrs. I got there close to 4pm. The initial person that greeted me started asking questions about being upside down and that mostly it was going to be difficult to buy a car. That is when I realized that all dealerships are the same. They just want to get you there and once there they want to sell you what makes more $$ cents to them. I was ready to take my business elsewhere. Just then some other person came and said they could help, after they saw my credit ratings and what I could afford. I was so tired by then I just wanted to get out of there. This should of been my red flag to get my keys and get of there. Instead I gave them benefit of the doubt. I agreed to the terms mentioned to me and I was told I was next in line to see the finance manager. Two hours later I was still there waiting. I kept getting excuses that there was only one manager on duty. I was so furious, and that should of been my next red flag to get out of there. Once with the manager I was just not happy and very tired. What I got was treated badly and given a free service, a $30.00 value...Whoo Whoo!! I have had the car for 5 months now and I have not been happy and regret buying this car. On top of that, the rear mats were never given to me. The dealership sent me some followup e/mails which I don't even bother to respond to, whats the point. They are only doing it for their benefit. Once I can unload this car I will, Honda claims this car has good resale value, I sure hope this is something that holds true, it will be my only consolation.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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