Lute Riley Honda
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Dealership Sales Review
sales Rating
No response from the dealer after sale was donw.
Written byon 06/20/2024
I purchased a new Honda Odyssey and made arrangement for loan. After I took the car home and reviewed the document I found out that the loan rate was almost double than the sale manager promised me. I called back to the loan department several times and no one answered the phone. I left voice messages few times and no one returned my call. Also, the Android Auto is not working. I called the tech center and they couldn't help. They wanted to me to bring the new car to the service center. I needed to call back several times to get an appointment.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Kennedy Seaton on 06/27/2024
Dealer Response
We regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 984-2917 so we can work towards a resolution. We look forward to hearing from you.
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