Huffines Hyundai Plano
Dealership Service Review
I went here and was very disappointed with their service. I made this big long list of things wrong with the car and I even found service bulletins, but they only fixed half the things on my list. They also tried to tell me some of the service bulletins didn't apply to my car when I know they did. They were known, obvious issues with the car that they were trying to tell me didn't exist! And what the rep said wasn't what the receipt for the work said. For instance, the rep told me they tightened the passenger seat (I complained about it rattling), but the receipt said they "checked" it, and it was fine. But guess what, it still rattles! I got a call from a Hyundai rep a few days later asking me what I thought of the service. I told her it sucked and she told me she would call me back about it. It's been like 2 months and she still hasn't called me back.
- Recommend this dealer? No