Skip to main content

Huffines Hyundai Plano


909 Coit Rd, Plano, TX 75075 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (1) No (4)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
DO NOT GO TO THIS DEALERSHIP!!
Written by newhyundai on 04/19/2008

I am so disappointed with this dealership I don't even know where to start! I went to the dealership to looking at Sante Fe's and then decided I wanted to buy a car instead of an SUV. I liked the Sonatas quite a bit and decided to take one for a test drive. My main goal was to get a 2007 but since they had none I looked at the 2008. I did not want to spend alot of money but did want to get something with a little power, definitely a v6 and something with good gas mileage (which of course most Hyundai's do). I told the salesman that and he started showing me cars explaining that they only had a few 2008's left, one in the showroom and two or three on the lot. I test drove a black 2008 limited and really loved it and decided to get it. I called my husband and told him the offer I had made and what the car had in it. His first question was whether it was a v6 or not, since I had told the salesman I only wanted a v6 I assumed it was. The sticker was NOT on the car so I never actually got to see it. We purchased the car, and, the next day we came to pick it up. While we were sitting in the car with our salesman going thru all the things the car does, my husband specifically asked if it had dual exhausts and the sales man said of course. A few days later while my husband was going thru the manual he saw pictures of the motors and realized that we had the 2.4 and not the v6! Since he had very little to do with the actual purchasing and trusted me, he never looked under the hood or behind the car. The only reason he actually noticed that it was a 2.4 was because he had looked under the hood briefly to show a friend. He made the connection when he looked at the manual. I contacted the dealership immediately and talked to my salesperson and he said he would have a manager call me. The manager called and basically told me too bad, he was sorry, but it was a done deal. The taxes had already been paid etc., so it was too late. They didn't even try to see what we could do to trade vehicles, even a trade for a few more dollars would have been ok with me, but they wouldn't do it. Now I am stuck with a car I really don't want, feel like a complete idiot, and am just extremely unhappy. Don't by from HYUNDAI IN PLANO TEXAS, they don't care about people at all. All I wanted was to trade it for a v6 and they wouldn't even consider it. I am so embarrased, I researched cars very carefully and knew just what I wanted. I haven't purchased a new car since 1988 and when I finally do I end up with something I don't want and will never be happy with.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.