Huffines Hyundai Plano
Dealership Sales Review
My GF and I visited Huffines in Plano to do some research on a car she was thinking of buying. We first walked out to look at all the cars they had in inventory, and a salesperson came out to meet us as we were looking. They asked us a few questions, then started telling us about the car. We had done our research, and knew most of it, but listened anyway,just to see what they had to say. They were knowledgable and knew all the answers to our questions. They were patient with us, but they did use some cliche things to deter us from certain cars. We told them she was considereing a grade down from what we initiailly looked at, and they immediately started knocking the smaller size of the interior and the smaller engine as well. We also went and looked at some used cars. We had originally gone to do just that, but also wanted to see what their new car inventory was like. We were not impressed by their used cars selection or price. All cars were price way over what you can price them on edmunds. Some were marked up 30% or more!! We think they have a little section of marked up used cars they take you to if you ask to see them from looking at new cars just to keep you looking at the new cars. They confirmed this by saying we could get a new car for the same price as a used one sometimes. When we were ready to leave they tried to get us talking price, but we told them we were just there looking. They told us about Huffines pricing and how they give employee pricing to everyone that comes in. I work in retail sales, and I know that can't be true. Employee pricing is either done as a special order through the manufacturer at near cost or at a low percentage over dealer cost (usually somewhere in the neighborhood of 20% or so) We left and he was nice to us and joking a little as we were walking out.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No