Huffines Hyundai Plano
Dealership Sales Review
I have previously purchased several cars here and their location is convenient, so when I wanted a 2012 Equus, I went to them. I was totally armed with prices and value of my trade in from information at Edmunds and other on-line folks. I knew exactly what I wanted and made that very clear to them. After a pleasant test drive, they kept me hanging for several hours (back and forth from sales person to the sales manager). I thought I was in a time warp- back to the old haggle days. After about 2-3 hours the sales manager actually grabbed my note papers out of my hand and disappeared. I was shocked to the roots. After another 30 minutes I told another salesman who was nearby to tell them I was leaving, and I did. They told me the reason they took so long was they were trying to get a price for my trade in. (I assume from a wholeseller). This is really strange, since I had a 15,000 mile Genesis in showroom condition as a trade and their used car lot was practically empty of cars to sell, so I couldn't imagine they wouldn't sell my Genesis themselves and (according to Edmunds) get a nice profit on that car plus I was paying LIST on the Equus. I went to Absolute Hyundai and got the exact deal I wanted OVER THE PHONE from their internet person!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable