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Huffines Hyundai Plano


909 Coit Rd, Plano, TX 75075 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

3.4 out of 5 starssales Rating
they lost my business after having bought 2 cars there
Written by itg on 02/12/2010

Well, my husband and I have bought two new Hyundais from this dealership. When we decided to buy our 3rd Hyundai (Santa Fe), we wanted to offer them our business. In the negotiations for an SL model, they said they would take care of us since we have bought 2 cars there, referred another friend who bought a car, and had another family member who had bought from them. Well, all in all, they didn't want to go down much in price on the SL model. I ended up finding a Limited model for only a little more at another dealership that was $6000 off the MSRP (versus the $2,000-3000 off Huffines was willing to go on a lower end model). This really made me feel Huffines wasn't that willing to earn my business (sadly). I did get a good deal with my first Hyundai there but not as a return customer--so they have lost my business. I will say Hyundai cars are great. My husband and I have had very little problems (if any) with our Hyundais. I'm a committed Hyundai owner due to the great warranty they offer and the great feel and price of the car.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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bpollen on 05/28/2011
I think that the more the MSRP of a car is, the more they can come down on the price, because there's more markup there to bargain with. But from everything I've read on car buying, it doesn't really matter how much they come down from the MSRP; what matters is how much OVER the lower invoice you get (there are two invoice prices...one that the dealer will show you sometimes, and the real one.). The MSRP is an arbitrary figure, is what I've read. It's the invoice amount that matters. But if you're going by MSRP, you'll get $1,500 off if you get 5% off the MSRP of a $30K car, but you'll get $1,750 off a $35K car for 5% off. Consumer Reports online has an add'l "cars" subscription; it will give you all info you need to know on pricing, incl. true invoice price, etc. There are other ways to get that info, too, which are free (I think truecar is one). I also know someone who didn't go to the dealer at all. She did her research, test drove the car at some point. Then decided what options she wanted and what she wanted to pay. Then she got bids online from local dealerships. She accepted one, then went to pick up her car. It was already negotiated, so no haggling. She had done the Consumer Reports subscription, she said.
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